Our Commitment

At Skidmore Training, safeguarding your personal information is a responsibility we take seriously. We implement industry-standard practices and security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

Information We Collect

We collect information necessary to provide our learning services effectively. This may include but is not limited to:

  • Personal identification information (name, email address, etc.)
  • Course progress and completion records
  • Payment information for course enrollments

How We Use Your Information

The information we collect is used to:

  • Provide access to our courses and learning materials
  • Track progress and award certifications
  • Improve our courses and services based on feedback
  • Notify you about updates, new courses, or promotions

Access Management

  • We adhere to the principles of least privilege and role-based permissions, ensuring that only authorized personnel have access to your data.
  • Multi-factor authentication and the use of approved password managers are mandatory for our employees, reducing the risk of unauthorized access.

Data Security Measures

  • Our Learning Management System, powered by Thinkific, employs robust security measures, including encryption, network security, and regular penetration testing.
  • We encourage our learners to activate multi-factor authentication for an added layer of security on their accounts.

Sharing and Disclosure of Information

  • Your personal information is never sold, traded, or otherwise transferred to outside parties without your consent, except where required by law.
  • Anonymized and aggregated data may be used for research or statistical purposes, without revealing any personally identifiable information.

Your Rights and Choices

  • You have the right to access, update, or delete your personal information at any time.
  • If you wish to opt-out of receiving marketing communications, you can do so through your account settings or by contacting us directly.

Data Retention

  • Learner records are maintained for a minimum of seven (7) years to comply with accreditation requirements and ensure you have access to your learning history.
  • Redundant backups on secure servers ensure your data's integrity and availability.

Changes to Our Policy

  • We may update this policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of any significant changes through our website or by direct communication.

Contact Us

If you have any questions or concerns about our Privacy and Information Security Policy, please contact us at [email protected]